We offer a 30-day return and refund policy for eligible items. Please review the information below to ensure your request can be processed smoothly. Returns may be accepted within 30 days of receiving your order for:. Products that are unused, unopen

<p id="isPasted">We offer a&#xA0;<strong>30-day return and refund policy</strong> for eligible items. Please review the information below to ensure your request can be processed smoothly.</p><h2 id="what-items-are-eligible-for-return">What items are eligible for return?</h2><p>Returns may be accepted within&#xA0;<strong>30 days of receiving your order</strong> for:</p><ul data-spread="false"><li><p>Products that are&#xA0;<strong>unused, unopened, and in original packaging</strong></p></li><li><p><strong>Incorrect, damaged, faulty, or missing items</strong></p></li></ul><p>All return and refund requests are assessed in line with our Returns Policy and reviewed on a case-by-case basis.</p><div contenteditable="false"><hr></div><h2 id="incorrect-damaged-or-faulty-items">Incorrect, damaged, or faulty items</h2><p>If you receive an incorrect, damaged, or faulty product, please contact us within&#xA0;<strong>30 days</strong> of receiving your order.</p><p>When contacting us, please include:</p><ul data-spread="false"><li><p>Your&#xA0;<strong>order number</strong></p></li><li><p><strong>Clear photos</strong> of the product(s) showing the issue</p></li></ul><p>Once verified, our team will provide instructions for a replacement or refund, depending on the situation.</p><div contenteditable="false"><hr></div><h2 id="missing-items">Missing items</h2><p>If an item is missing from your order, please notify us as soon as possible.</p><p>Please email our customer care team and include:</p><ul data-spread="false"><li><p>Your&#xA0;<strong>order number</strong></p></li><li><p>A&#xA0;<strong>photo of what you received</strong></p></li><li><p>A&#xA0;<strong>photo of the packaging</strong></p></li></ul><div contenteditable="false"><hr></div><h2 id="change-of-mind-returns">Change of mind returns</h2><p>We offer a&#xA0;<strong>30-day change of mind return</strong> for products that are unused, unopened, and in original packaging.</p><p>To request a change of mind return, please contact us within 30 days and include:</p><ul data-spread="false"><li><p>Your&#xA0;<strong>order confirmation number</strong></p></li><li><p>Details of the product(s) you wish to return</p></li><li><p>The reason for return</p></li></ul><h3 id="gift-with-purchase-gwp">Gift with Purchase (GWP)</h3><p>If your order included a&#xA0;<strong>Gift with Purchase</strong>, the gift must be returned along with the purchased item(s). If the gift is not returned, your refund may be denied or reversed after inspection, and the items may be sent back to you.</p><div contenteditable="false"><hr></div><h2 id="other-issues-or-adverse-reactions">Other issues or adverse reactions</h2><p>If you experience any other issues, including an&#xA0;<strong>adverse reaction</strong>, please contact our customer care team with full details so we can assist.</p><div contenteditable="false"><hr></div><h2 id="how-to-return-an-item">How to return an item</h2><p>If your return request is approved:</p><ul data-spread="false"><li><p>You&#x2019;ll receive return instructions from our team</p></li><li><p>Please package the product securely to prevent damage in transit</p></li><li><p>We recommend using a&#xA0;<strong>trackable and insured shipping service</strong>, as we can&#x2019;t take responsibility for items lost or damaged during return transit</p></li></ul><div contenteditable="false"><hr></div><h2 id="important-notes">Important notes</h2><ul data-spread="false"><li><p>Return shipping costs are the responsibility of the customer and are&#xA0;<strong>non-refundable</strong></p></li><li><p>For hygiene reasons,&#xA0;<strong>accessories are not eligible for return or exchange</strong></p></li><li><p>Refunds and replacements are not guaranteed and are assessed individually</p></li></ul><div contenteditable="false"><hr></div><h2 id="still-need-help">Still need help?</h2><p>Please contact our customer care team at&#xA0;<a disabled="true"><strong>support@nakhair.com.au</strong></a> with your order number and relevant details, and we&#x2019;ll be happy to assist.</p>

What's your returns policy?

If your return has been approved, refunds are processed after the returned item has been received and inspected. Refunds are issued to the original payment method used at checkout. Processing begins once your return has been received and approved. Yo

<p id="isPasted">If your return has been approved, refunds are processed after the returned item has been received and inspected.</p><h2 id="what-to-expect">What to expect</h2><ul data-spread="false"><li><p>Refunds are issued to the&#xA0;<strong>original payment method</strong> used at checkout</p></li><li><p>Processing begins once your return has been received and approved</p></li><li><p>Your bank or payment provider may take additional time to reflect the refund in your account</p></li></ul><h2 id="important-to-know">Important to know</h2><ul data-spread="false"><li><p>Refund timing can vary depending on your payment provider</p></li><li><p>Shipping fees are <strong>non-refundable</strong></p></li><li><p>Refunds aren&#x2019;t guaranteed and are assessed in line with our Returns Policy</p></li></ul><p>If your return included a <strong>Gift with Purchase&#xA0;</strong>and the gift is not returned, the refund may be denied or reversed after inspection.</p><h2 id="still-need-help">Still need help?</h2><p>If you have questions about a refund or think there may be an issue, please contact our customer care team at&#xA0;<a disabled="true"><strong>support@nakhair.com.au</strong></a> with your order number and return details, and we&#x2019;ll be happy to assist.</p>

When will I get my refund?

If you’d like to request a return, please contact our customer care team so we can review your request and guide you through the next steps. To start a return, please email support@nakhair.com.au and include:. Your order number. The product(s) you’d

<p id="isPasted">If you&#x2019;d like to request a return, please contact our customer care team so we can review your request and guide you through the next steps.</p><h2 id="how-to-request-a-return">How to request a return</h2><p>To start a return, please email&#xA0;<a disabled="true"><strong>support@nakhair.com.au</strong></a> and include:</p><ul data-spread="false"><li><p>Your&#xA0;<strong>order number</strong></p></li><li><p>The&#xA0;<strong>product(s)</strong> you&#x2019;d like to return</p></li><li><p>The&#xA0;<strong>reason for the return</strong></p></li><li><p><strong>Clear photos</strong> if the item is damaged, faulty, or incorrect</p></li></ul><p>All return requests must be approved before items are sent back.</p><h2 id="important-to-know">Important to know</h2><ul data-spread="false"><li><p>Returns are assessed in line with our&#xA0;<strong>Returns &amp; Refunds Policy</strong></p></li><li><p>Products must be unused, unopened, and in original packaging (unless faulty or incorrect)</p></li><li><p>Return shipping costs are the responsibility of the customer</p></li></ul><h2 id="what-happens-next">What happens next?</h2><p>Once we receive your request, our team will review the details and let you know whether your return has been approved and what to do next.</p><h2 id="still-need-help">Still need help?</h2><p>If you have questions about starting a return, please contact our customer care team at&#xA0;<a disabled="true"><strong>support@nakhair.com.au</strong></a> and we&#x2019;ll be happy to assist.</p>

How do I start a return?

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