đď¸ Purchases from Hair Salons & Retailers
These FAQs are for customers who purchased NAK Hair products from a salon or authorised retailer (such as Myer, Priceline, or Adore Beauty).
I bought NAK Hair from a salon or retailer - can I return it to you?
NAK Hair is unable to process returns, refunds, or exchanges for products purchased from a hair salon or retailer. If you purchased NAK Hair products from a salon or authorised retailer, any returns or refunds must be handled directly by the place of
My product is faulty or damaged - who should I contact if I bought it from a salon or retailer?
If you believe a product purchased from a salon or retailer is faulty or damaged, your first point of contact should be the place where you made the purchase. Salons and retailers are responsible for assessing and managing returns or exchanges in lin
Why is the price different at my salon or retailer compared to the NAK Hair website?
Prices and promotions for NAK Hair products can vary depending on where you purchase them. In-store and retailer promotions may differ from online offers. Discounts or bundles available on nakhair.com.au donât always apply in salons or other retail s