Shop Best Sellers

About Us

Contact Us

NAK Hair

<p id="isPasted">Yes, we offer free shipping on eligible orders, depending on the shipping method selected and your order total.</p><h2 id="australia-post-regular">Australia Post Regular</h2><ul data-spread="false"><li><p><strong>$9.95 standard shipping</strong></p></li><li><p><strong>Free on orders over $49</strong></p></li></ul><h2 id="australia-post-express">Australia Post Express</h2><ul data-spread="false"><li><p><strong>$14.95 express shipping</strong></p></li><li><p><strong>Free on orders over $99</strong></p></li></ul><h2 id="important-to-know">Important to know</h2><ul data-spread="false"><li><p>Shipping costs and eligibility are calculated at checkout</p></li><li><p>Orders that contain&#xA0;<strong>aerosols</strong> are classified as Dangerous Goods and will be shipped via&#xA0;<strong>Direct Freight Express</strong> instead of Australia Post</p></li></ul><p>Delivery timeframes and carrier availability can vary depending on your location and the items in your order.</p><h2 id="still-need-help">Still need help?</h2><p>If you have questions about shipping options or costs, please contact our customer care team and we&#x2019;ll be happy to assist.</p>

Yes, we offer free shipping on eligible orders, depending on the shipping method selected and your order total. $9.95 standard shipping. Free on orders over $49. $14.95 express shipping. Free on orders over $99. Shipping costs and eligibility are cal

Do you offer free shipping?

📦 Orders & Shipping

How long does delivery take?

How do I edit or cancel my order?

Do you ship worldwide?

How do I track my order?

How can I complete my order using PayPal?

I entered the wrong shipping address - what can I do?

My order was marked delivered but it’s not here.

What do I do if my item(s) arrives damaged?

🚚 Order Issues

What's your returns policy?

When will I get my refund?

How do I start a return?

🔄 Returns & Refunds

Can peptides in the hydrating conditioner affect a drug test?

Is the Hydrate Shampoo sulphate-free?

What is the alternative for the discontinued Scalp to Hair Moisture Rich Shampoo and Conditioner?

Are the Volume Shampoo and Conditioner safe for tape hair extensions?

What shampoo and conditioner do you recommend for thin and aging hair with hair loss?

What should I use for oily thin hair?

What's a good shampoo for blonde hair?

Are your products cruelty-free and vegan?

Do you have a product similar to Replends Creme Leave-in Moisturiser but with hold?

🧴 Products & Ingredients

How does Subscribe & Save work?

How do I sign up for a subscription?

How do I manage my subscription?

How do I update my subscription items?

How do I skip or pause a subscription shipment?

How do I cancel my subscription?

How do payments work for subscriptions?

What happens if a subscription item is out of stock?

Can I use promo codes or gift cards with subscriptions?

🔁 Subscriptions – Subscribe & Save

I bought NAK Hair from a salon or retailer - can I return it to you?

My product is faulty or damaged - who should I contact if I bought it from a salon or retailer?

Why is the price different at my salon or retailer compared to the NAK Hair website?

Do you offer free shipping?Updated 4 days ago

Australia Post Regular

Australia Post Express

Important to know

Still need help?